{"id":17,"date":"2021-01-02T21:44:14","date_gmt":"2021-01-02T20:44:14","guid":{"rendered":"https:\/\/www.groupet2mc.fr\/?page_id=17"},"modified":"2021-02-25T17:50:51","modified_gmt":"2021-02-25T16:50:51","slug":"nos-valeurs","status":"publish","type":"page","link":"https:\/\/www.groupet2mc.fr\/index.php\/nos-valeurs\/","title":{"rendered":"Nos valeurs"},"content":{"rendered":"

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Nos valeurs<\/h1>\n

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L’engagement de service<\/h3>\n

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Notre groupe s\u2019engage \u00e0 fournir une qualit\u00e9 de service \u00e0 la hauteur des esp\u00e9rances de nos clients. En plus de la triple certification QSE qui atteste de notre capacit\u00e9 \u00e0 vous satisfaire, nous avons mis en place :\u00a0<\/p>\n

Une organisation structur\u00e9e<\/b> et adapt\u00e9e<\/b> rendant possible un management des ressources humaines optimal.<\/p>\n

Un service achat<\/b> permettant de garantir un approvisionnement en mat\u00e9riels et produits respectueux de l’Environnement.<\/p>\n

Une \u00e9coute active<\/b> des besoins se traduisant par des solutions adapt\u00e9es, efficaces et p\u00e9rennes.<\/p>\n

Nous avons aussi mis en place un <\/span>syst\u00e8me de contr\u00f4le qualit\u00e9<\/b> pour suivre, contr\u00f4ler et corriger efficacement les d\u00e9faillances rencontr\u00e9es sur le terrain.<\/p>\n

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La r\u00e9activit\u00e9<\/h3>\n

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\u00catre r\u00e9actif est un enjeu majeur pour nous et l\u2019ensemble de nos clients. Nous mettons quotidiennement tous les moyens humains et mat\u00e9riels \u00e0 disposition de nos \u00e9quipes afin qu\u2019ils puissent r\u00e9pondre au besoin de mani\u00e8re rapide et efficace.<\/p>\n

L\u2019ensemble de notre personnel est muni :<\/p>\n

    \n
  • d\u2019un t\u00e9l\u00e9phone portable<\/b> et d\u2019une adresse email<\/b>,<\/li>\n
  • d\u2019un v\u00e9hicule attitr\u00e9<\/b>,<\/li>\n
  • d\u2019une tablette de gestion de site<\/b> (contr\u00f4le qualit\u00e9, commande de produits, gestion des \u00e9quipes, \u2026).<\/li>\n<\/ul>\n

    [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb _builder_version=\u00a0\u00bb4.7.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_position=\u00a0\u00bbtop_center\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb98px||130px||false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb58px||0px||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb10%||40px||false|false\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ sticky_enabled=\u00a0\u00bb0″ module_id=\u00a0\u00bbproximite\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_2,1_2″ make_equal=\u00a0\u00bbon\u00a0\u00bb module_class=\u00a0\u00bb switch-colonne section-valeur\u00a0\u00bb _builder_version=\u00a0\u00bb4.7.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ sticky_enabled=\u00a0\u00bb0″][et_pb_column type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.7.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb][et_pb_text module_class=\u00a0\u00bbgradient\u00a0\u00bb _builder_version=\u00a0\u00bb4.7.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbMontserrat|700|||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#000000″ header_2_font=\u00a0\u00bbMontserrat|800|||||||\u00a0\u00bb header_2_font_size=\u00a0\u00bb58px\u00a0\u00bb header_2_letter_spacing=\u00a0\u00bb-1px\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.2em\u00a0\u00bb header_3_font=\u00a0\u00bbMontserrat|800|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb35px\u00a0\u00bb header_3_letter_spacing=\u00a0\u00bb-1px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.2em\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb custom_margin=\u00a0\u00bb|38px|24px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb mix_blend_mode=\u00a0\u00bblighten\u00a0\u00bb header_3_font_size_tablet=\u00a0\u00bb\u00a0\u00bb header_3_font_size_phone=\u00a0\u00bb28px\u00a0\u00bb header_3_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb]<\/p>\n

    La proximit\u00e9 client<\/h3>\n

    [\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.7.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#00314C\u00a0\u00bb text_line_height=\u00a0\u00bb1.4em\u00a0\u00bb text_font_size_tablet=\u00a0\u00bb\u00a0\u00bb text_font_size_phone=\u00a0\u00bb16px\u00a0\u00bb text_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb]<\/p>\n

    La proximit\u00e9 client est au c\u0153ur de notre m\u00e9tier, afin de comprendre au mieux vos besoins et pouvoir y r\u00e9pondre efficacement.\u00a0<\/p>\n

    Cette d\u00e9marche de qualit\u00e9 se traduit par des visites sur sites r\u00e9guli\u00e8rement et une organisation de travail optimis\u00e9e gr\u00e2ce \u00e0 nos agences pr\u00e9sentes sur l\u2019ensemble du territoire national.<\/p>\n

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_builder_version=\u00a0\u00bb4.7.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbMontserrat|700|||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#000000″ header_2_font=\u00a0\u00bbMontserrat|800|||||||\u00a0\u00bb header_2_font_size=\u00a0\u00bb58px\u00a0\u00bb header_2_letter_spacing=\u00a0\u00bb-1px\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.2em\u00a0\u00bb header_3_font=\u00a0\u00bbMontserrat|800|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb35px\u00a0\u00bb header_3_letter_spacing=\u00a0\u00bb-1px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.2em\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb custom_margin=\u00a0\u00bb|38px|24px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb mix_blend_mode=\u00a0\u00bblighten\u00a0\u00bb header_3_font_size_tablet=\u00a0\u00bb\u00a0\u00bb header_3_font_size_phone=\u00a0\u00bb28px\u00a0\u00bb header_3_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb]<\/p>\n

    L’am\u00e9lioration continue<\/h3>\n

    [\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.7.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#00314C\u00a0\u00bb text_line_height=\u00a0\u00bb1.4em\u00a0\u00bb text_font_size_tablet=\u00a0\u00bb\u00a0\u00bb text_font_size_phone=\u00a0\u00bb16px\u00a0\u00bb text_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb]<\/p>\n

    Notre groupe est dans une d\u00e9marche d\u2019am\u00e9lioration continue, et met des moyens efficaces afin d\u2019y parvenir.<\/p>\n

    Nous avons mis en place notre plateforme IRIS, aussi accessible pour l\u2019ensemble de nos clients, qui nous permet d\u2019avoir un contr\u00f4le qualit\u00e9 qui permet de suivre, d\u2019analyser et de corriger rapidement les d\u00e9faillances rencontr\u00e9es.<\/p>\n

    En plus de ces contr\u00f4les, des outils de communication (carnet de liaison, t\u00e9l\u00e9phone, adresse mail) sont mis en place sur chaque site pour obtenir une tra\u00e7abilit\u00e9 fiable et efficace et une totale transparence<\/b>.<\/p>\n

    [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb _builder_version=\u00a0\u00bb4.7.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_position=\u00a0\u00bbtop_center\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb98px||130px||false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb58px||0px||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb10%||40px||false|false\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ module_id=\u00a0\u00bbformation\u00a0\u00bb sticky_enabled=\u00a0\u00bb0″][et_pb_row column_structure=\u00a0\u00bb1_2,1_2″ make_equal=\u00a0\u00bbon\u00a0\u00bb module_class=\u00a0\u00bb switch-colonne section-valeur\u00a0\u00bb _builder_version=\u00a0\u00bb4.7.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ sticky_enabled=\u00a0\u00bb0″][et_pb_column type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.7.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb][et_pb_text module_class=\u00a0\u00bbgradient\u00a0\u00bb _builder_version=\u00a0\u00bb4.7.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbMontserrat|700|||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#000000″ header_2_font=\u00a0\u00bbMontserrat|800|||||||\u00a0\u00bb header_2_font_size=\u00a0\u00bb58px\u00a0\u00bb header_2_letter_spacing=\u00a0\u00bb-1px\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.2em\u00a0\u00bb header_3_font=\u00a0\u00bbMontserrat|800|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb35px\u00a0\u00bb header_3_letter_spacing=\u00a0\u00bb-1px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.2em\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb custom_margin=\u00a0\u00bb|38px|24px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb mix_blend_mode=\u00a0\u00bblighten\u00a0\u00bb header_3_font_size_tablet=\u00a0\u00bb\u00a0\u00bb header_3_font_size_phone=\u00a0\u00bb28px\u00a0\u00bb header_3_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb]<\/p>\n

    La formation du personnel<\/h3>\n

    [\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.7.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#00314C\u00a0\u00bb text_line_height=\u00a0\u00bb1.4em\u00a0\u00bb custom_padding=\u00a0\u00bb4px|||||\u00a0\u00bb text_font_size_tablet=\u00a0\u00bb\u00a0\u00bb text_font_size_phone=\u00a0\u00bb16px\u00a0\u00bb text_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb]<\/p>\n

    La formation de nos \u00e9quipes est au c\u0153ur de notre m\u00e9tier afin d\u2019op\u00e9rer au mieux chez l\u2019ensemble de nos clients. Nous disposons de notre propre organisme de formation, qui nous permet de nous d\u00e9velopper dans notre d\u00e9marche d\u2019am\u00e9lioration continue.\u00a0<\/p>\n

    Ainsi, l\u2019exp\u00e9rience de nos collaborateurs dans le secteur du nettoyage industriel nous a permis de capitaliser un savoir-faire reconnu et efficace.<\/p>\n

    Les objectifs de ces diff\u00e9rentes formations sont de monter en comp\u00e9tence le personnel \u0153uvrant et encadrant, de d\u00e9celer et promouvoir les agents du groupe \u00e0 suivre une formation et de qualifier l\u2019ensemble des techniciens machinistes. Nous leur proposons ainsi des formations m\u00e9tiers, des formations certifiantes m\u00e9tier, ainsi que des formations certifiantes et dipl\u00f4mantes compl\u00e9mentaires pour vous offrir la meilleure prestation possible.<\/p>\n

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header_3_font_size=\u00a0\u00bb35px\u00a0\u00bb header_3_letter_spacing=\u00a0\u00bb-1px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.2em\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb custom_margin=\u00a0\u00bb|38px|24px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb mix_blend_mode=\u00a0\u00bblighten\u00a0\u00bb header_3_font_size_tablet=\u00a0\u00bb\u00a0\u00bb header_3_font_size_phone=\u00a0\u00bb28px\u00a0\u00bb header_3_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb]<\/p>\n

    La satisfaction client<\/h3>\n

    [\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.7.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb||||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#00314C\u00a0\u00bb text_line_height=\u00a0\u00bb1.4em\u00a0\u00bb text_font_size_tablet=\u00a0\u00bb\u00a0\u00bb text_font_size_phone=\u00a0\u00bb16px\u00a0\u00bb text_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb]<\/p>\n

    L\u2019ensemble des moyens mis en \u0153uvre dans notre d\u00e9marche de qualit\u00e9 de service a pour objectif principal l\u2019enti\u00e8re satisfaction de tous nos clients.<\/p>\n

    Afin d\u2019y parvenir, nous avons mis en place diff\u00e9rentes m\u00e9thodes pour optimiser notre prestation :\u00a0<\/p>\n

      \n
    • Syst\u00e8me de contr\u00f4le qualit\u00e9<\/li>\n
    • Organisme de formation interne \u00ab\u00a0Nuance formation\u00a0\u00bb<\/li>\n
    • D\u00e9marche d\u2019am\u00e9lioration continue<\/li>\n
    • La proximit\u00e9 client\u00a0<\/li>\n
    • Notre m\u00e9tier tourn\u00e9 vers l\u2019innovation<\/li>\n<\/ul>\n

      [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ custom_padding_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb _builder_version=\u00a0\u00bb4.7.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb use_background_color_gradient=\u00a0\u00bbon\u00a0\u00bb background_color_gradient_start=\u00a0\u00bb#ffffff\u00a0\u00bb background_color_gradient_end=\u00a0\u00bb#d5e6f2″ background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_position=\u00a0\u00bbtop_center\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb98px||130px||false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb38px||||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb38px||40px||false|false\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ module_id=\u00a0\u00bbinnovation\u00a0\u00bb sticky_enabled=\u00a0\u00bb0″][et_pb_row column_structure=\u00a0\u00bb1_2,1_2″ make_equal=\u00a0\u00bbon\u00a0\u00bb module_class=\u00a0\u00bb switch-colonne section-valeur\u00a0\u00bb _builder_version=\u00a0\u00bb4.7.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb hover_enabled=\u00a0\u00bb0″ sticky_enabled=\u00a0\u00bb0″][et_pb_column type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.7.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb][et_pb_text module_class=\u00a0\u00bbgradient\u00a0\u00bb _builder_version=\u00a0\u00bb4.7.7″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbMontserrat|700|||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#000000″ header_2_font=\u00a0\u00bbMontserrat|800|||||||\u00a0\u00bb header_2_font_size=\u00a0\u00bb58px\u00a0\u00bb header_2_letter_spacing=\u00a0\u00bb-1px\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.2em\u00a0\u00bb header_3_font=\u00a0\u00bbMontserrat|800|||||||\u00a0\u00bb header_3_font_size=\u00a0\u00bb35px\u00a0\u00bb header_3_letter_spacing=\u00a0\u00bb-1px\u00a0\u00bb header_3_line_height=\u00a0\u00bb1.2em\u00a0\u00bb background_enable_color=\u00a0\u00bboff\u00a0\u00bb custom_margin=\u00a0\u00bb|38px|24px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb mix_blend_mode=\u00a0\u00bblighten\u00a0\u00bb header_3_font_size_tablet=\u00a0\u00bb\u00a0\u00bb header_3_font_size_phone=\u00a0\u00bb28px\u00a0\u00bb header_3_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb]<\/p>\n

      L’innovation<\/h3>\n

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      Dans une d\u00e9marche d\u2019am\u00e9lioration continue et de satisfaction client, notre groupe se tourne vers l\u2019innovation afin de vous proposer le meilleur. <\/p>\n

      A la pointe de la technologie, nous souhaitons sensibiliser nos clients dans cette voie et leur offrir ce qu\u2019il se fait de mieux, tout en respectant nos engagements de d\u00e9veloppement durable.<\/p>\n

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